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All sales are final unless there is a manufacturer's defect or there was damage caused during shipment. You have 14 DAYS upon receipt of your order to file a claim with us regarding defects, damages, or items shipped in error. Damaged or defective items may only be exchanged for a replacement of that same item. We will cover all shipping charges in this case. Please use US mail to ship items back to us.
All returns need a 'Return Authorization.' Please call (323.653.0032) to get a Return Authorization. Returns made without prior authorization will be rejected. In this case, we will not pay for the item to be shipped back to you. Only after we receive the returned item, will we ship the replacement.
VINYL RETURNS
We do not take back vinyl unless it is broken, or severely defective. We reserve the right to deny replacement if we determine that the vinyl is in fact playable. You will then be charged for us to ship it back to you again.
Warped records CANNOT BE RETURNED for any reason.
Many records come with a slight warp due to imperfect presses and distributor storage. This problem is easy to correct. Just place your thumbs on the center of the record and bend the record with your fingers, Do this a couple times whenever you play the record and it should fix itself.
CLOTHING RETURNS
- Unworn clothes that don't fit can be returned within 4 days for a different size only. You will be responsible for shipping charges for exchanges and returns.
If you have gotten authorization and are returning an item to us,
use US Mail and please include:
1. your order number
2. your full name
3. your address
4. your phone number
5. your e-mail address
6. the reason why you are returning the item 

Ocasionally, we run out of items or are temporarily out of stock from the website. All orders that cannot be completely filled in 10 days due to out of stock items will be charged for the full amount and you will be issued store credit in the amount of the unshipped amount. Please indicate your credit on your next order, we will have it on file according to your name and date of last order.